In an increasingly digital world, companies, authorities, and organizations are looking for innovative ways to engage their customers, clients, and partners more personally and efficiently. 3D and 2D characters – often referred to as avatars – are gaining importance in this regard. These virtual figures can significantly enhance digital communication on websites, in #Virtual and #Augmented-Reality environments, or in interactive presentations.
Why 3D and 2D Characters Are the Future of Digital Communication
Unlike static images or purely text-based #chatbots, animated 3D and 2D avatars offer a dynamic, individualized brand and user experience. They capture visitors’ attention and increase dwell time on websites, apps, and social media platforms. Their human-like appearance also fosters trust—an essential factor for long-term success in digital communication.
Areas of Application for Companies, Authorities, and Organizations
- Companies: Use 3D and 2D characters to explain complex products more clearly, instantly answer customer questions, and strengthen your branding in an original way.
- Authorities: Facilitate access to information by having avatars guide citizens through forms, explain regulations, or respond to service inquiries—available 24/7, barrier-free, and in an easy-to-understand language. In tourism, avatars can serve as city guides, leading time-travel experiences or acting as museum guides.
- Organizations, associations, and clubs: Convey content, campaigns, and strategies through engaging human-like avatars that can reach international audiences without language barriers.
Example: 3D character Kim explains particle physics in an app for the German LHC offices and in celebration of CERN’s 70th anniversary.
AI-Driven Interaction: Avatars as Virtual Assistants
Thanks to advanced Artificial Intelligence, our AI avatars are much more than just attractive visuals.
They can:
✅ Answer website visitors’ questions in real time
✅ Provide background information when needed
✅ Make personalized product recommendations
✅ Initiate automated workflows for customer requests
✅ Adapt dynamically to the user’s knowledge level
This not only ensures professional, always-available customer service but also boosts conversion rates and strengthens customer loyalty.
References and Success Stories of Our Avatars
Example implementations:
- 3D model Yuuki as a keynote speaker for the Japanese pharmaceutical company Tanaka.
- 16 avatars presenting time-travel experiences in the AR/VR app of the Bergische Drei region (Solingen, Remscheid & Wuppertal).
At EXCIT3D, we have developed and successfully implemented 3D and 2D characters for various clients across industries. Our #avatars are used in virtual exhibitions, museums as virtual guides, interactive product presentations, digital training programs, and even as keynote speakers. These 3D avatars are not just eye-catching but serve as fully integrated elements of corporate communication—digital representatives that provide the exact information visitors need.
Possible Applications for Avatars, 2D, and 3D Characters We Can Develop for You:
✅ Virtual tour guides: Interactive characters presenting landmarks, cities, and regions online or in VR environments
✅ Virtual museum guides: Digital assistants leading visitors through exhibitions, providing background information, and answering visitor questions (e.g., virtual museum guides in Kusel County)
✅ E-commerce product consulting: Avatars assisting customers with product selection, offering recommendations, and explaining product features
✅ Interactive training and education: Animated characters conveying educational content, providing step-by-step instructions, or guiding users through exercises
✅ Employee training and onboarding: Avatars explaining important company processes and facilitating smooth onboarding for new employees
✅ Brand ambassadors in corporate communication: Digital characters appearing at trade fairs, on websites, or social media to represent brand values and interact with customers
✅ Virtual sales advisors in showrooms: Interactive assistants guiding customers through product offerings in virtual or AR showrooms, providing information, and simplifying purchasing decisions
✅ Customer support and FAQ assistance: AI-driven avatars responding to frequently asked questions, offering technical support, and easing the workload for customer service teams
✅ Interactive entertainment platforms: Avatars used in games, virtual reality platforms, and interactive media to personalize user experiences and integrate gamification elements
✅ Accessible information dissemination: Avatars providing information in sign language, simplified language, or with subtitles, ensuring accessibility for all users
Seamless Integration into VR and AR
Our avatars can be seamlessly integrated into #VR and #AR environments. This allows visitors to move freely in virtual spaces, view products from all angles, and ask #AI-driven avatars questions. The result? A fully immersive experience that goes beyond conventional communication channels and creates a lasting positive impression.
Example: Erich II and Georg Laves in 3D for AR and VR
In Uslar, Lower Saxony, the architect Georg Laves and Erich II appear in AR and VR, sharing insights into the city’s rich history.
Conclusion: Rethinking Digital Communication
Example: Ava explains the impact of AI on professions in the Fraunhofer AI Studios using Mixed Reality.
By leveraging 3D and 2D characters, you demonstrate innovation and customer focus. Interactive, AI-driven avatars offer a unique added value—they are informative, entertaining, and strengthen the bond between organizations and their target audiences. Whether on websites, in virtual spaces, or AR environments—our expertise at #EXCIT3D ensures that your digital communication reaches the next level.
📩 Get in touch now and explore the future of digital communication with 3D and 2D characters!
info@excit3d.de | ☎ +49 (0) 212 26049777
